FREQUENTLY ASKED QUESTIONS
The small size pets may be allowed upon request and if they are used to live in an apartment.
Pets can not be left alone in the house during the excursions of their masters.
They can stay in the outdoor areas with their owners, but only if kept on a leash.
The staff speaks different languages, to welcome people from all over the world: english, spanish and portuguese.
The following services are included in the price:
- Electricity, water and gas bills,
- Supply of bed linen and towels,
- Cleaning service once a week, for reservation longer than 7 nights,
- Parking inside the property (only in Residence La Mason),
- Welcome basket for the first day breakfast.
And also, if necessary, we have for free a crib and a high chair for our little guests.
Short stays prices include the final cleaning fee, while for long stays the final cleaning is always a mandatory service fee.
To reach the Residence La Mason, we always recommend using a car.
However, those who arrive from abroad can arrive by plane at the airports of Verona or Venice or Milan and then rent a car to reach us.
The train stop is just a few kilometers from La Mason.
The dependances 205 and 206 can be reached by car and are located 5 minutes from the motorway exit in Montebello Vicentino.
The Esperienze Medievali dependance is reachable both by car and by bus. The stop is in front of the building where our apartment is located.
All the apartments are no smoking. It is possible to use cloister and garden in Residence la Mason, and common garden with gazebo in Corte Trambai in Gambellara.
The meeting room can accommodate 50 people for both lunch and dinner seated and buffet or for business meetings.
The room is very cozy and the atmosphere is very intimate, and is particularly suitable for birthday parties, dinners, lunches for christenings, communions ….
In addition, thanks to its spectacular setting, the room is a great location for theme nights and tasting evenings.
The room has a very large kitchen, where the chefs and guests can prepare their menu.
Let’s speak about Michelangelo, Palladio, Leonardo and Raffaello apartments.
Michelangelo has one double bedroom (the bed is not divisible). On the gallery living room there is a sofa bed. Therefore, it can accommodate up to a maximum of four people, plus one little child: it is possible to request a cot.
Leonardo and Raffaello apartments have a double bed (the bed can be divided into two single ones), another bedroom with bunk beds and a double sofa bed, up to a maximum of six people, eventually plus the additional baby cot.
Palladio apartment has a double bedroom (bed can be devided in two), a bedroom with two single beds (you can also add a third one), one sofa bed, for a total of seven people.
We recommend this accommodation especially for families, keeping in mind, however, that the apartment has only one bathroom.
The Dependances are located in Gambellara, in another building. All the apartments have one bedroom with double bed (or two single ones) and a sofa bed. These apartments are smaller than those of La Mason and they are particularly suitable for business purposes. We use to suggest them for one or two people; considering the size of the apartments, the possible use of the sofa bed is recommended only for short periods.
The Dependance Medieval Experience has two twin rooms and one double room, so here can spleep 6 people.
Check-in is usually possible every day from 2:30 pm to 6:30 pm.
Check-out is by 10:30 am to allow staff to prepare the apartment for the arrival of new guests.
During the weekend (Saturdays and Sundays) is always better to agree with the manager the time of arrival.
Indeed, during the week (Monday to Friday) the reception is open from 8:30 am to 12:30 pm and from 2:30 pm to 6:30 pm.
On weekends the reception is closed, the operator is however always available for any requirements, by phone every day, and on Saturdays and Sundays he welcomes guests personally at the time of their arrival.
If guests can not arrive at the scheduled time for check-in or delay the agreed time, it will be sufficient to alert the operator via phone. The number is +39 0444 445167. An e-mail is also possible to: firstname.lastname@example.org.
The day of departure guests will bring the keys at the reception or in the event of lack of the operator, they will leave them outside the door.
The customers of Residence La Mason varies according to the seasons and months of the year.
During the winter, our guests are mostly people who need accommodation for business: they live in other cities or abroad and they have to work temporarily for companies in our territory.
The apartments at La Mason are spacious and can therefore accommodate more employees of one only company, allowing the company to save money: the final costs would be much higher if these people stayed at the hotel.
In addition, the apartments are very comfortable and for this reason, those who work outside the home for a medium/long term period, prefer this type of solution, instead of a hotel room. Here you can feel a bit ‘at home!
The apartments are suitable for short business stays in occasion of the fairs that take place in Vicenza and Verona during the year. Among the most prestigious there are: VicenzOro, Vinitaly, Marmomacc …
Throughout the year, but especially during the warmer months, the apartments accommodate couples or families wishing to enjoy a relaxing holiday, in the name of the culture and of the pleasures of good food.
Finally, there may be special needs for families who have to move to a new house that is not ready yet, or spouses in separation waiting for a new definitive housing solution look for a reserved and friendly place to live everyday life.
As regards the dependences of Gambellara, the majority of guests staying for work reasons. The apartments are very well furnished and comfortable.
Here follow all apartments address:
The apartments (Michelangelo, Palladio, Leonardo, Raffaello) are located at the Residence La Mason in Contrada Mason 1, 36054 Montebello (VI).
The dependences 205 and 206 are located in Via Cava 1, 36053 Gambellara (VI).
The dependence Medieval Experience is located in Piazza Castagnedi 1, 37038 Soave (VR).
If you ask, where are you, i will answer:
We are located in Montebello, in Contrada Mason 1.
Along the A4 motorway, exit at Montebello, follow the signs for Gambellara, cross the bridge and 200 m ahead on the right you will see a big yellow house on the hill with indicated Residence La Mason.
We are 2 minutes from the motorway.
The apartment Medieval Experience is in Soave, in front of medieval entrance of the city, at about 5 km from motorway.
Residence La Mason is located in a strategic position: we are halfway between Vicenza and Verona.
The airport of Verona is only 50 km and Venice 90 km.
The train stop (for those who want to visit Venice) is only 2 km.
Every day you can visit different locations. Below some details:
– 80 minutes from Venice
– 30 minutes from Verona (city center)
– 40 minutes from Lake Garda
– 40 minutes from Padua
– 20 minutes from Vicenza (Old Town)
– 120 minutes from Milan
and more ….
– 60 minutes from the mountain
– 70 minutes from the beach
In 15 minutes you will be at the Vicenza Fair for the important event VicenzaOro of January, May and September in 20 minutes you will be at the Fair of Verona to visit for example the Vinitaly in April or Marmomacc of October.
Of course, in 5 minutes you can reach great restaurants we will be happy to suggest you.